Privacy Policy

At GJanab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

   To provide and improve our services, we collect the following information:

   • Personal Information: Name and email address for creating a customer account.
   • Location Information: Your location for delivering your orders.
   • Automatically Collected Information: Data such as order history for reordering purposes and to make your grocery shopping experience smoother.

   We do not collect any financial or health-related information.

2. How We Use Your Information

   The information we collect is used for:

   • Providing customer support.
   • Managing reorders and improving our services.
   • Making your grocery shopping easier and more personalized.

   We do not share your personal information with third parties for marketing purposes.

3. Third-Party Services

   We use the following third-party services to help analyze how users use our app:

   • Google Analytics
   • Google Clarity

   These services may collect usage data to help us understand and improve the app's performance. However, we do not share your personal data with these services.

4. User Rights

   You have full control over your personal data:

   • You can request to access, modify, or delete your data at any time.
   • You have the right to opt out of data collection and sharing.

   To exercise these rights, please contact us at customersupport@GJanab.com.

5. Data Retention

   • Order History: Retained for a period of 6 months to assist with reorders and customer support.
   • Profile Information: Retained until you request to delete your account.

   After 6 months of inactivity or when no longer needed, data is automatically deleted from our systems.

6. Security of Your Information

   We take the security of your personal data seriously. We implement appropriate measures to protect your data from unauthorized access, use, or disclosure. Your data is used strictly for purposes related to our services such as order fulfillment and customer support.

7. Children's Privacy

   Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal data from children.

8. Legal Compliance

   We comply with applicable data protection laws and will share your personal data with law enforcement or regulatory authorities only when required by law.

9. Contact Us

   If you have any questions or concerns about this Privacy Policy, please contact us at CustomerSupport@GJanab.com.